<div id="toc" style="background: #f9f9f9;border: 1px solid #aaa;display: table;margin-bottom: 1em;padding: 1em;width: 350px;"><p class="toctitle" style="font-weight: 700;text-align: center;">Content</p><ul class="toc_list"><li><a href="#toc-0">Microsoft 365 Login Loop because of MFA</a></li><li><a href="#toc-1">Fix constant sign-in prompt for Microsoft</a></li><li><a href="#toc-2">Outlook stuck in an MFA loop</a></li><li><a href="#toc-3">Office 365 desktop apps infinite authentication loop -- asking to reintroduce details forever / activate office</a></li></ul></div><br><br><img class='wp-post-image' style='display: block;margin-left:auto;margin-right:auto;' width="609px" alt="credential loop in Microsoft 365" src="https://www.thewindowsclub.com/wp-content/uploads/2025/02/Fix-Microsoft-Outlook-problems.jpg"/><br><br>Tried CC cleaner to clean up registry and everything -- also keep in <a href="https://glhwar3.com/forums/users/sofiadeluna/">fix MFA prompts not working</a> mind this is a fairly recent reinstall of windows. I am unable to stay signed in to my work account on Teams, Outlook, Office365 for more than 5 minutes. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Create your account and connect with a world of communities.<br><br><h2 id="toc-0">Microsoft 365 Login Loop because of MFA</h2><br><br>I feel like this issue is getting progressively worse as the fix used to be clearing the credential manager or if it was bad uninstalling the entire Office Suite, clearing all traces and reinstalling and now we are seeing nothing helping it. Have looked all over and people have all sorts of possible solutions, but nothing we found to resolve the issue and get a new issue daily and just keep going through until it eventually works. Problem doesn_t just happen on PC_s connected to the internal network, but can happen when a laptop is remote and connected via external wifi or mobile hotspot.<br><br><ul><li>Or, any suggestion on how to fix this issue, even better.</li><li>Also, during the new profile creation, I was only prompted for a password and not for MFA.</li><li>In the instances that this occurs the effected user is not new to MFA but has been running it for at least months.</li><li>Initially, this account didn't have MFA turned on, and I was able to log in.</li></ul><br><br><h3 id="toc-1">Fix constant sign-in prompt for Microsoft</h3><br><br><img class='aligncenter' style='display: block;margin-left:auto;margin-right:auto;' width="607px" alt="credential loop in Microsoft 365" src="https://cdn.shopify.com/s/files/1/1694/1769/t/45/assets/outlook-guide-13.png?v=13221158457582835251"/><br><br>Today was the first time in about 2 months that I had the issue. It happened right before lunch, locked my machine, went out for lunch, came back, and logged in, this time successfully. Which to me sounds like the issue is service side, not client side. A vast community of Microsoft Office365 users that are working together to support the product and others. I_ve seen this happen when the time and or date is wrong on the <a href="https://yes.youkandoit.com/justinabrownle/7677683/-/issues/3">FixTechGuide login issue guide</a> machine. It_s not caused by an out of sync MFA prompt as I have personally looked at a number of cases with the user as stepped through it.<br><br><h3 id="toc-2">Outlook stuck in an MFA loop</h3><br><br><img class='aligncenter' style='display: block;margin-left:auto;margin-right:auto;' width="602px" alt="credential loop in Microsoft 365" src="https://www.lifeonnetwork.com/wp-content/uploads/2021/12/outlook.jpg"/><br><br>The bad thing is this account was not registered with Microsoft Authenticator, so I couldn't see any codes in the authenticator. And there were no other login options, and I was stuck in a login loop. This is now the 2nd machine that presents the same issue. I have a valid MS 365 subscription that includes 5 device licenses.<br><br><img class='aligncenter' style='display: block;margin-left:auto;margin-right:auto;' width="604px" alt="credential loop in Microsoft 365" src="https://www.yodot.com/blog/wp-content/uploads/2018/01/infographic-1.jpg"/><br><br><h2 id="toc-3">Office 365 desktop apps infinite authentication loop -- asking to reintroduce details forever / activate office</h2><br><br>We are looking at using conditional access policies where a user with a Domain joined PC is not prompted for MFA. Right now we have it set to prompt when a user is not on any of our corporate networks or they are using a mobile device. The user had Office 2015 and Office 2016 credentials and Teams credentials that we deleted. We checked with Word that the account was connected_it <a href="https://www.kenpoguy.com/phasickombatives/profile.php?id=3150000">Fix Outlook and Office365 Sync Issues</a> was and the we opened Outlook and it immediately connected. We too have been seeing this more and more, all W10 on O365, although we use Okta as our MFA.
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